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  • 3 Trailblazers Leading The Way In Prescription Renewal Optimization
    At healthfinch, we’ve seen health systems process prescription renewal requests in all kinds of ways. Some have providers reviewing all their patients’ renewals, others have a clinical team that triages them for providers, and some have written protocols and workflows for staff to follow. Evidence shows the most efficient way to process prescription renewals is to have a centralized renewal team dedicated to completing these tasks on behalf of providers. Doing so, however, require...
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  • Anatomy of a Great Prescription Renewal Protocol
    To ensure efficiency, safety, and consistency, many healthcare organizations have protocols in place for various tasks that staff regularly encounter. Prescription renewal requests are one of those tasks. When built well, a prescription renewal protocol will tell the individual completing the request if the medication is safe to renew or not, and will identify if other care measures need to be addressed.  Unfortunately, many renewal protocols are missing key data elements or are too broa...
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  • Piloting a Centralized Prescription Renewal Workflow
    Many organizations are turning towards a delegation model in which some of their providers’ more routine tasks are processed by a centralized team rather than in the clinic. Doing so offers the best opportunity for ensuring quality, efficiency, and improved revenues - not to mention a reduction in provider burnout caused by excess administrative work. One of the most common tasks that gets delegated to a centralized team is prescription renewal requests because they can be protocolized and...
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  • 4 Quick Tips to Achieving Prescription Renewal Protocol Consensus
    Well-developed prescription renewal protocols have many benefits. They help enforce a standard of care across an organization, enable renewals to be delegated from providers to staff, and can help ensure patients receive all recommended care. However, getting everyone to agree to the same protocols can often seem like a daunting task. It doesn’t have to be! Health systems that wish to standardize prescription renewal requests will often have several consensus meetings with key...
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  • Supporting Team-Based Care with Prescription Renewal Technology
    Healthcare organizations have started adopting a team-based approach to patient care, in which two or more healthcare professionals work collaboratively to accomplish shared goals and high-quality care. With this approach, many organizations see improved patient outcomes and happier staff. A report from the National Academy of Medicine states that to succeed in a team-based care work environment, staff must have shared goals, clear roles, mutual trust, effective communication, and meas...
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  • 3 Things Most People Don’t Know About healthfinch
    1. Charlie’s name was inspired by Charles Darwin When healthfinch was founded, our co-founders, Jonathan Baran and Lyle Berkowitz, MD, were inspired by Charles Darwin’s work on the evolution of the Galapagos finches. That led to discussions about the evolution of healthcare — how far it’s come and where it’s headed. With this in mind, they named the company healthfinch (yes, it’s spelled in all lowercase) and to give a nod to Darwin, our product was named C...
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