With another year coming to an end, it's a great time to reflect on all that we’ve accomplished in 2019. This year was filled with many things to celebrate — new partnerships, new team members, and new developments for our prescription renewal delegation solution, Charlie.

The marketing team at healthfinch has also been busy, creating blog articles, case studies, eBooks, and webinars that help communicate our mission and educate healthcare professionals on the value of optimized workflows and working top of license.

Here are some of the top resources of 2019, based on the number of views.

Blog Articles

Case Study

Automation and Delegation of Medication Refill Processing Creates Capacity for a Patient-Centered Medical Home

Valley Medical Group needed to create capacity for its medical assistants and enable them to practice top of license. Prescription refill volume was increasing and the variability among the prescribing patterns of staff members created liability for the organization. This case study highlights its implementation of Charlie to address these challenges.


Achieving Refill Protocol Consensus

Developing protocols for prescription renewal requests (and to delegate them away from providers) often seems like a daunting task for many organizations. How do you get everyone to agree to the same protocols? This eBook helps by walking you through the steps required to develop and agree on refill protocol content.


Achieving Population Health Through Team-Based Care

Presented by Kathy Kirscher, VP of Primary Care at Bellin Health, this session details the practical aspects of a system-wide transformation to team-based care at Bellin Health. Learn how team-based care achieves a win for the patient, the care team, and the health system.

Stay tuned for more great content from healthfinch in 2020! Subscribe to our blog for instant notification when new articles are published.