Softek Spotlighted by KLAS Research

December 16, 2020

In February, KLAS® Research Firm released its 2020 Best in KLAS Software and Services Report and Softek was excited to be rated as the Category Leader for Revenue Cycle Optimization.

According to the Best in KLAS Software and Services Report, Softek received an A+ (>97) grade. Hospital clients gave Softek an overall score of 98.3[i].

KLAS recently released a KLAS Spotlight on Softek Services to Optimize Cerner RCM. As stated in the spotlight, “Some providers have recently turned to third-party solutions to optimize their revenue cycle solutions. Over the last year, KLAS has interviewed eight Cerner clients that have used Softek’s services to achieve this objective. Several of these same clients requested KLAS highlight the work that Softek has done. KLAS Research recently released a report in response to those providers’ requests to spotlight Softek’s revenue cycle optimization performance, which earned a KLAS 2020 Category Leader award.”

All eight clients interviewed for the KLAS Spotlight on Softek Services were highly satisfied with Softek’s revenue cycle optimization services and felt that all expected outcomes were achieved. Below you can find excerpts from the spotlight or view the entire KLAS Spotlight on Softek Services to Optimize Cerner RCM here.

One CFO shared with KLAS, ““Anyone struggling with the Cerner revenue cycle system really needs to get Softek in the room. They are experts with the Cerner system. The EMR transition is such a huge task. We have to start with things that are impacting the revenue the most and fix those things first. That really gives our team a structure of priorities. We started with the biggest opportunities and worked our way down to optimizing the small things.”

 

“Cerner RCM solutions have performed poorly for the last 20 years as monitored by KLAS, which is concerning for an application that is crucial for organizations’ success. There is a clear need for Cerner RCM customers to use this product,” says Mike Davis, HCIT market research and analysis expert with 40+ years of experience in the KLAS Spotlight on Softek Services.

What does Softek® do?

Softek's mission is to help hospital systems get the most out of their investment in Cerner® Millennium™. We do this by providing innovative software solutions and consulting services that can achieve more together than either can alone.

At Softek, our team of innovators and software developers brings expertise beyond the ordinary to every client. Our experts are involved with Cerner® Millennium™ hospitals throughout the country consulting clients so they can optimize system performance and revenue integrity.

Softek delivers a full suite of consulting services and software solutions to assess and optimize EMR system performance, including revenue cycle integrity and patient accounting.

Softek was awarded 2020 KLAS Category Leader for Revenue Cycle Optimization.

Let’s talk to see how you can get the most out of your Cerner® Millennium™ system.

[i] Best in KLAS 2020 report, Page 94, How do Revenue Cycle Optimization services compare