All NARUG cancellations and refund requests must be sent in writing via e-mail or regular mail. Telephone requests will not be honored. If necessary to cancel by USPS, please allow sufficient time for a delivery to be received by applicable deadline date.
A full refund will be provided for cancellation requests received at least 30 days prior to the start of the conference, minus a $25 processing fee.
A 50% refund of registration costs plus a $25 processing fee will be provided for cancellations received between 29 to 14 days before the start date of the conference.
No refund will be issued for cancellation requests received less than 14 days before the first day of the annual conference.
All requests must include the following information.
Requestor Name (first and last)
Requestor email address
Address (where refund check should be sent)
Date when conference registration was submitted
Conference registration Confirmation Number
Name of proxy person (if registered by someone other than requestor
Name of person or organization refund check should be made out to