Description

Tuesday, May 16th at 1PM ET

Optimizing Helpdesk Efficiency

Are end user support tickets taking too long to resolve? Maybe tickets are escalated when they could be handled by frontline support if equipped with the right tools? Providing Helpdesk with tools that provide intelligent end user insights and real-time remediation options will reduce mean time to resolution and improve the overall efficiency and effectiveness of your IT organization.Join us for our next webinar where we’ll discuss:

• How to quicky remediate basic end user issues
• More effective ways to route support tickets
• How to improve efficiency across the IT support organization

Register now to save your seat for our “Optimizing Helpdesk Efficiency” webinar on May 16th at 1:00 PM ET.