Description

Message Logs Webinar
Date: Wednesday, January 20, 2021
Time: 12:00 noon CT

Something is always wrong with an application. The nurses and physicians say they put patient information in the system but can’t find it. Clinicians use MessageCenter but some messages are not received. Well, your clinicians aren’t crazy. The answers lie in Message Logs. Panther simplifies finding clinician friction and frustration with Millennium®. 

You will learn how easy it is to:

• Use Message Logs to find Millennium® friction points
• Show how the Help Desk can use Message Logs to discover what Citrix server the clinician was on
• Search for specific people or events
• Customize Message Log Searches
• Change a sort order
• Configure who can view Message Logs
• Configure who can view Message Logs

• Searching
• Presets
• Searching application context / prsnl table
• Copy message logs / paste
• Emailing messages
• When to use system logs vs. server logs
• Wrap times
• Favorite Logs