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Thu, January, 9th 2020

Behind the scenes @CrossingsHealth this is our Cerner Application Support Call Center, we resolve 40% of all Cerner issues on first call and Triage 74% of all issues before escalating to 2nd level Net’s. We average 2k calls a month across 26 hospitals running @Cerner https://t.co/OAcoSbv5l7
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