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  • Wearing Many Hats
    In today’s environment, it seems that most of us are increasingly wearing more hats. Often, someone leaves the organization and instead of hiring a re...
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    Aprox: 1 minute read
    Author: Jennifer Owens, Director of Training
    Written: Wednesday, May 17th, 2023
    Published
  • How can hospitals improve their revenue integrity?
    How can hospitals improve their revenue integrity? By: Jesse Hodes, Vice President of Sales and Product Revenue integrity is a critical aspect o...
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    Aprox: 1 minute read
    Author: Jesse Hodes, Vice President of Sales and Product
    Written: Wednesday, April 19th, 2023
    Published
  • Who’s Watching the Shop?
    Who’s Watching the Shop? Hospital organizations have continued to take a beating in a post-pandemic world. When most of the world is starting to ge...
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    Aprox: 1 minute read
    Author: Chris Lanaman, Executive Director of Professional Services
    Written: Friday, March 24th, 2023
    Published
  • Consistent Charging of Clinical Forms Starts with the Build.
    Consistent Charging of Clinical Forms Starts with the Build. By: Videl Nelson, Lead Consultant Are you recognizing 100 percent of your expected ...
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    Aprox: 1 minute read
    Author: By: Videl Nelson, Lead Consultant
    Written: Thursday, February 16th, 2023
    Published
  • Optimizing the Transition to a Remote Work World
    Optimizing the Transition to a Remote Work World By: Kyle Crow, Regional VP of Sales The migration from in-person office work to hybrid or entir...
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    Aprox: 1 minute read
    Author: Kyle Crow, Regional VP of Sales
    Written: Thursday, January 19th, 2023
    Published
  • Does Pharmacy Charging have you in a Frenzy?
    Pharmacy charging can be one of the most complex forms of charging. For most charges within a hospital, you have an order for a service. Upon completi...
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    Aprox: 1 minute read
    Author: By: Chris Lanaman, Executive Director, Professional Services
    Written: Wednesday, November 16th, 2022
    Published
  • Struggling with Claim Denials due to Obsolete NDCs?
    Has your organization received denials of claims due to the National Drug Code (NDC) on the claim being deemed as an obsolete National Drug Code by th...
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    Aprox: 1 minute read
    Author: Videl Nelson, Lead Consultant
    Written: Thursday, September 22nd, 2022
    Published
  • Cracking the Code of Hospital Re-admissions
    For the past decade, hospital re-admissions has been a billion-dollar question that healthcare organizations and regulatory institutions have struggle...
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    Aprox: 1 minute read
    Author: Kyle Crow, Regional Vice President of Sales
    Written: Wednesday, August 17th, 2022
    Published
  • Never send a human to do a machine's job
    By: Jesse Hodes, Vice President, Sales The fear of automation, artificial intelligence, and technological advancements, in general, is a tale as ol...
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    Aprox: 1 minute read
    Author: Jesse Hodes, Vice President, Sales
    Written: Wednesday, July 20th, 2022
    Published
  • Excel at your Job
    While teaching an Excel workshop, I overheard one student say to another, “All of this information is great, but I wish Excel would do [insert functio...
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    Aprox: 1 minute read
    Author: Jennifer Owens, Director of Training
    Written: Wednesday, June 15th, 2022
    Published
  • Doctor, we need more IS, STAT!
    By: Chris Lanaman, Executive Director, Professional Services Imagine, if you will, being a doctor in an operating room getting ready to perform a l...
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    Aprox: 1 minute read
    Author: Chris Lanaman, Executive Director, Professional Services
    Written: Wednesday, May 18th, 2022
    Published
  • Are Your Coders Working Hard…or Hardly Working?
    How productive are your coders? Do you have coders who sometimes forget to “finalize” their coding, resulting in unnecessary “waiting for coding” acti...
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    Aprox: 1 minute read
    Author: Videl Nelson, Revenue Integrity Consultant
    Written: Wednesday, March 23rd, 2022
    Published
  • How Are You Getting Paid?
    Collecting cash is the most crucial step in the revenue cycle process for any healthcare organization. Although it sounds straightforward, for many or...
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    Aprox: 1 minute read
    Author: Kyle Crow, Regional VP of Sales 
    Written: Friday, November 19th, 2021
    Published
  • Being a Good Shepherd Over Pharmacy Drugs
    The pharmacy is one of the most complicated places to work within a hospital. Hospitals can stock thousands of different drugs. These drugs are purcha...
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    Aprox: 1 minute read
    Author: Chris Lanaman, Executive Director, Professional Services
    Written: Thursday, October 21st, 2021
    Published
  • Softek Brings New Features to Panther 12.0 Based on Client Feedback
    By: David Fletcher, President At Softek, we continue to listen to the needs of our clients and our developers have been working hard to bring new f...
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    Aprox: 1 minute read
    Author: David Fletcher, President
    Written: Wednesday, September 29th, 2021
    Published
  • Are you measuring your Cerner Millennium® throughput correctly?
    Are you measuring your Cerner Millennium® throughput correctly? By: David Hallberg, Vice President, Product Management With Covid-19 and the sig...
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    Aprox: 1 minute read
    Author: David Hallberg, Vice President, Product Management
    Written: Wednesday, August 25th, 2021
    Published
  • Are You Recognizing All Room and Bed Charges Accurately?
    Are You Recognizing All Room and Bed Charges Accurately? By: Videl Nelson, Revenue Integrity Consultant Are you recognizing all Room and Bed charg...
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    Aprox: 1 minute read
    Author: Videl Nelson, Revenue Integrity Consultant
    Written: Wednesday, July 21st, 2021
    Published
  • What does automated revenue cycle management look like?
    Out with the old, in with the new. What does automated revenue cycle management look like? In the healthcare revenue cycle space, the adage “Tim...
    View Article »
    Aprox: 1 minute read
    Author: Ashley Mitts
    Written: Monday, June 21st, 2021
    Published
  • Transfer of Knowledge
    The world of education has many action verbs – teach, train, educate, tutor, instruct, mentor, and the list goes on. I can teach an eight-hour class, ...
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    Aprox: 1 minute read
    Author: Jennifer Owens, Director of Training
    Written: Friday, May 21st, 2021
    Published
  • The “Who’s on First?” Comedy Routine of Healthcare Charge Management
    If you have ever seen the Abbot and Costello comedy routine “Who’s on First?” then you can understand that managing charges for patients within a hosp...
    View Article »
    Aprox: 1 minute read
    Author: By: Chris Lanaman, Executive Director of Professional Services
    Written: Wednesday, March 17th, 2021
    Published
  • Softek Recognized by KLAS Research Second Year in a Row for Excellence in Revenue Cycle Optimization
    Softek Recognized by KLAS Research Second Year in a Row for Excellence in Revenue Cycle Optimization February 17, 2021 David Fletcher, President ...
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    Aprox: 1 minute read
    Author: David Fletcher, President
    Written: Wednesday, February 17th, 2021
    Published
  • 2020 Hindsight
    2020 Hindsight By: Christine Rorie, Regional VP of Sales As we look back on 2020, none of us could have foreseen what was coming. Our vision for...
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    Aprox: 1 minute read
    Author: Christine Rorie, Regional VP of Sales
    Written: Wednesday, January 20th, 2021
    Published
  • Softek Spotlighted by KLAS Research
    Softek Spotlighted by KLAS Research December 16, 2020 In February, KLAS® Research Firm released its 2020 Best in KLAS Software and Services Repo...
    View Article »
    Aprox: 1 minute read
    Author: Loring Kaveney
    Written: Monday, December 21st, 2020
    Published
  • Softek Celebrates 25 Years in Business
    Softek Celebrates 25 Years in Business Back in 1995, Softek was founded with the goal of creating better software along with uncompromised business ...
    View Article »
    Aprox: 1 minute read
    Author: Ashley Mitts
    Written: Friday, November 6th, 2020
    Published
  • Charge Reconciliation – Closing the Charge Capture Loop
    By: David Fletcher, President Charge reconciliation is an important process within a healthcare organization’s revenue cycle.  To ensure consisten...
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    Aprox: 1 minute read
    Author: David Fletcher, President
    Written: Wednesday, September 23rd, 2020
    Published
  • The Integrity of a Chargeable Form...Starts with the Build
    The Integrity of a Chargeable Form...Starts with the Build. Are you recognizing 100 percent of your expected charges produced by activity on clinic...
    View Article »
    Aprox: 1 minute read
    Author: Videl Nelson, Revenue Integrity Consultant
    Written: Wednesday, August 26th, 2020
    Published
  • Managing Payors, Contracts, and Reimbursement in a Changing Healthcare Landscape
    It is well known that receiving appropriate reimbursement for healthcare services is fraught with complexities and challenges for hospital organizatio...
    View Article »
    Aprox: 1 minute read
    Author: By: Kyle Crow, Regional VP of Sales
    Written: Thursday, July 16th, 2020
    Published
  • Why Getting Credit for your Work is Now More Important than Ever
    Why Getting Credit for your Work is Now More Important than Ever By: Jesse Hodes, Vice President of Sales The Covid-19 outbreak has put many bus...
    View Article »
    Aprox: 1 minute read
    Author: By: Jesse Hodes, Vice President of Sales
    Written: Thursday, June 18th, 2020
    Published
  • A Simple Billing System Becomes a Juggernaut
    A Simple Billing System Becomes a Juggernaut By: Chris Lanaman, Executive Director of Professional Services When healthcare organizations are ad...
    View Article »
    Aprox: 1 minute read
    Author: Chris Lanaman, Executive Director of Professional Services
    Written: Tuesday, May 19th, 2020
    Published
  • Softek Free Training Opportunities
    From Training Wheels to Freewheeling I was six years old when I got a shiny pink bike for Christmas -- with training wheels. I rode my bike around ...
    View Article »
    Aprox: 1 minute read
    Author: Jennifer Owens, Director of Digital Media & Education
    Written: Wednesday, April 15th, 2020
    Published
  • Softek Receives KLAS Category Leader Award
    Softek Receives KLAS Category Leader Award By: David Fletcher, President Back in February, KLAS® Research Firm released its 2020 Best in KLAS So...
    View Article »
    Aprox: 1 minute read
    Author: David Fletcher, President
    Written: Wednesday, March 11th, 2020
    Published
  • Could obsolete drugs be causing your claims denials?
    A strange chain of events showed me how different departments view information. I was recently working with a client and showing them issues they had ...
    View Article »
    Aprox: 1 minute read
    Author: David Hallberg, Vice President, Product Development
    Written: Wednesday, November 20th, 2019
    Published
  • Softek Brings Visibility to Cerner® Revenue Cycle
    Softek Brings Visibility to Cerner® Revenue Cycle By: David Fletcher, President Back in September, KLAS® Research Firm released its 2019 Consu...
    View Article »
    Aprox: 1 minute read
    Author: Loring Kaveney
    Written: Thursday, October 17th, 2019
    Published
  • Are your clinical leaders involved in the financial processes of your organization?
    Are your clinical leaders involved in the financial processes of your organization? Did you know organizations with disconnected clinical and finance ...
    View Article »
    Aprox: 1 minute read
    Author: Jesse Hodes
    Written: Thursday, August 22nd, 2019
    Published

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