Latest Blogs

  • Proven, practical moves you can make to minimize the disruptions of staff shortages
    Staffing tips gathered from the 2020/2021 pandemic that can help everyone
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  • eTech Insight – Augmented Intelligence = AI for Healthcare
    AI Must Supplement and Not Drive Patient Care Decisions At the recently concluded 2021 KLAS Digital Health Investment Symposium, Dr. Robert Bart, M.D., Chief Medical Information Officer of UPMC stated that AI should be referred to as augmented intelligence versus artificial intelligence in healthcare. His reasoning is that no physician should trust or rely entirely on the output of an AI solution to dictate their course of treatment for a patient. Rather, AI should be used to augment the phys...
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  • How Are You Getting Paid?
    Collecting cash is the most crucial step in the revenue cycle process for any healthcare organization. Although it sounds straightforward, for many organizations, how they collect payments and which personnel are collecting payments is effectively a black box. Prioritizing top-line revenue numbers without a comprehensive understanding of payment volumes and efficiencies at a more granular level will inevitably result in money left on the table.  As with any process improvement initiative...
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  • How some timely forethought can give you a lot more staffing options for these busy days
    With cases of COVID-19 still high across many areas of the U.S.—and staff attrition on the rise—there may be more difficult times ahead. Of course no one has a crystal ball, but making reasonable provisions for foreseeable demand is a big part of your job as a healthcare leader.
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  • eTech Insight - Kill the Password
    Security Environments Using Passwords Are Obsolete All provider organizations face password-management problems as no providers have a single vendor enterprise application portfolio. Key challenges for password management are the following: The absence of systemized password management. (This should be rare as the occurrence of ransomware and other security attacks has prioritized security in the executive suite. Most healthcare organizations have implemented single-sign-on so...
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  • Focused training today can pay big dividends in short-staffed crises
    For labs, clinics, and hospitals, the last year and a half has been a crash course in the importance of efficiency and flexibility—especially when it comes to your staff. Many experts are predicting that 2022 will come with some of the same difficulties.
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  • Putting Cerner's vision into action—today
    At the latest Cerner Health Conference, the company's CEO, Dr. David Feinberg, laid out a vision for how our profession needs to "zero out the noise" from today's EHRs. Here are some of the ways CHA can help you make measurable progress against Cerner's vision and advance your own objectives, starting immediately.
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  • Being a Good Shepherd Over Pharmacy Drugs
    The pharmacy is one of the most complicated places to work within a hospital. Hospitals can stock thousands of different drugs. These drugs are purchased from manufacturers, as well as drugs they create (combine/solutions). With all these complexities, there are many points of failure of which they must be aware. Below is a brief list of functions the pharmacy must complete daily: Take and dispense drug orders through their Electronic Health Record (EHR). Manage inventory. Mix or compo...
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  • eTech Insight - Voice and AI Advances Improve Elder Care
    Resources to Monitor the Elderly are Expensive and Serial If you have an elderly relative or friend, you are likely concerned about how well their health is being monitored to ensure the highest quality of life. In some cases, a care provider service may be hired to look in on the person several times a week and to assist with cleaning, meals, and healthcare activities (e.g., medication refills and attending scheduled physician visits). The challenge with elder care home services is that, ...
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  • COVID-19—One Year Later
    Now that we are a little more than a year out from the COVID-19 pandemic, it may be worth taking a moment to evaluate how your organization handled this once-in-a-lifetime disruption: What lessons has your organization learned? What new practices are worth carrying into the future? Where do you need to catch up?
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