Learn how to proactively monitor your end user experience issues!
Group: Goliath Technologies


Posted By
lava mano
about 1 Month ago
Topic posted in Group: *CernerUsers Community
Chris Duskin
about 1 Month ago
Latest reply on: 05/24/2018 by: Chris Duskin, Msg: Thank you, Shirley. I've sent you a message, but feel free to contact me directly at Thank you so much for your willingne...
Topic posted in Group: Great Lakes RUG
Michael Burhans
about 4 Months ago
Latest reply on: 03/02/2018 by: Michael Burhans, Msg: Thank you, Loring!
Topic posted in Group: *CernerUsers Community

Latest Media

Rogers Behavioral Health: Creating a gold standard of care for behavioral health organizations
The staff at Rogers Behavioral Health improves their patients’ care with Cerner’s integrated electronic health record while also improving the health center’...
Created: 1 Day ago
MU Health Care virtual pharmacist provides cost-effective way to promote quality care
Hear Brad Myers, director of pharmacy and Bushra Muraywid, pharmacist, discuss MU Health Care’s virtual pharmacy program. Through the program, a virtual phar...
Created: 15 Days ago
CareAware Connect enhances nursing workflows at Truman Medical Centers
Truman Medical Centers (TMC) staff utilized CareAware Connect™ to optimize nursing workflows while increasing staff satisfaction and improving patient safety...
Created: 2 Months ago
Views: 1
Cerner Health Conference 2017 Highlights
Thousands of attendees enjoyed the sights and sounds of Kansas City during CHC17. View some of the highlights here. Get a head start on your 2018 professiona...
Created: 2 Months ago
Views: 4

Latest Blogs

  • Video: The Impact of On-Premises Virtualized Desktop Delivery Infrastructure on Cerner Performance
    While healthcare IT leaders take great care in choosing the right Electronic Health Records system, some may overlook the critical role that a virtualized desktop delivery infrastructure like Citrix and VMware Horizon plays by providing access to Cerner and other mission-critical applications.  The reality is that an organization’s on-premises desktop virtualization infrastructure, and performance requirements for delivery of other applications, may negatively impact end user experience with ...
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  • User Story: UHS Resolves a Patient Critical Application Issue in Less Than 30 Minutes
    UHS leverages the technology for Citrix monitoring which includes End User Experience, Citrix infrastructure, as well as critical underlying components that exist in each of the acute care hospitals that utilize Cerner Millennium™. In this user story, user accounts in the nursing staffing application were mysteriously disappearing from groups, impacting the ability for the appropriate staff to receive important messages. It was both troubling and puzzling for the IT team. Below are the acti...
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  • User Story: Universal Health Services Proactively Resolves EHR Logon Failures
    UHS is one of the 10 largest for-profit health systems in the United States, and they rely heavily on Cerner to deliver EHR application services to healthcare professionals all across the country. They were faced with several challenges related to application logon failures and slowness, which impacted clinician and health care worker end user experience. More importantly, there was no solution in place for troubleshooting and/or providing advance warning...
    View Article »

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