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Fri, November, 19th 2021

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Patient Preferred Name - Populate Field

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We have identified a growing need that we have identified in all levels of care. We have more and more patients identifying as a gender different than that which is on their medical record, insurance card or driver’s license. Additionally, gender identity is very much tied to the name that the person has chosen as part of their transition, which is often also not included in those documents. Many of our patients, most of which are adolescents but includes all ages, do not have a legal name  Read more...change but are psychologically triggered by being misgendered when being referred to by their ‘dead name’ due to the fact that there is no option for noting ‘Preferred name’ in the medical record in a way that is easily accessible to the care provider. It is often written in the body of a note or a sticky note, but there is no current place in the banner bar (that I am aware of!)

I am wondering if we can work towards an option for including both the legal name as well as the preferred name in Cerner such that the preferred name is clearly visible and therefore more likely to be used by staff; ideally to be reflected on patient schedules/lists. I bring it to you now because of the growing number of complaints and calls we have received from patients and parents of patients. I would love to hear any options or work toward this in Cerner that of course cannot affect billing, but to work toward a more inclusive environment.

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We have identified a growing need that we have identified in all levels of care. We have more and more patients identifying as a gender different than that which is on their medical record, insurance card or driver’s license. Additionally, gender identity is very much tied to the name that the person has chosen as part of their transition, which is often also not included in those documents. Many of our patients, most of which are adolescents but includes all ages, do not have a legal name change but are psychologically triggered by being misgendered when being referred to by their ‘dead name’ due to the fact that there is no option for noting ‘Preferred name’ in the medical record in a way that is easily accessible to the care provider. It is often written in the body of a note or a sticky note, but there is no current place in the banner bar (that I am aware of!) I am wondering if we can work towards an option for including both the legal name as well as the preferred name in Cerner such that the preferred name is clearly visible and therefore more likely to be used by staff; ideally to be reflected on patient schedules/lists. I bring it to you now because of the growing number of complaints and calls we have received from patients and parents of patients. I would love to hear any options or work toward this in Cerner that of course cannot affect billing, but to work toward a more inclusive environment.
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