Description

A large MSP, Critigen, was struggling to address end-user complaints regarding Citrix and application slowness. Without the data to find the root cause and solve the issues, their credibility and customer satisfaction was on the line.

Critigen will share their challenge in identifying the true root cause of issues that were plaguing them and how they used technology to prevent them altogether.

Critigen and Goliath will explain how they:

• Identify which users are experiencing slowness and the root cause of their issues (profiles, security patches, write cache filling up, network bandwidth, and more).
• Diagnose the impact of network latency on a specific user session running Citrix and applications in the public cloud.
• Prevent issues from occurring in the future by leveraging intelligent threshold-based alerts that actively monitor common conditions, events and failure points.

Speakers: John Bennett, Principal Consultant, Critigen
Yemi Lediju, Presales Engineer, CCP-V, Goliath Technologies

Thursday, December 19th | 11:00 am EST

Can’t make it live? No worries, we’ll send you the recording.